PALM BEACH MASSAGE AND BODYWORK
We promise the following:
Our data collection is limited to the purpose stated below and our processing fit the activities and the purpose for which your personal information was gathered.
We will do our best to ensure the integrity and confidentiality of data.
What personal data you collect (Phone numbers, email addresses, first names, last names ) Why this personal data is collected (to administer out loyalty and discount programs, to communicate with you for confrontation of bookings and upcoming promotions )
Who this personal data might be shared with. Third parties we work with for processing and who are able to ensure an adequate level of protection to your Personal Data.
We may disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We do reserve the right to aggregate usage data to measure the performance of our applications, but no identifiable personal information will be disclosed to third parties.
Out of consideration for our time and of other clients who may want to book on the same dates or times, 50% of the cost of service is charged at time of booking. If you need to cancel please do so early. Cancellations must be done at least 16 hrs prior to appointment time, preferably via text the day before the appointment date. However, CANCELLATIONS MADE AFTER will result in the loss of the 50% held at time of booking.
We allot a transitional period between sessions to allow the therapist to clean, setup, and ground themselves to provide a great service to each client. This allows you a grace period if you're running late, but we will not extend the session if it inconveniences our next client.
What happens if the provider, is late?
If that should happen (which should be a rare occurrence), we apologize sincerely and will compliment you an extra 30 minutes on your current session if we have the time to accommodate it that day. Or, you can choose to either schedule for a future complimentary 30 minute session or have it added to a future service of your choosing. If we end up having to reschedule your appointment due to an unforeseen event, the service appointment type originally planned is completely on us, free of charge and can be rescheduled to another date of your choosing.
It is our policy to treat all clients with respect and dignity whatever their race, color, ethnicity, sex, religion, age, gender identity or disability.
In order to enhance the experience, we suggest showering or sprucing up a bit prior to the session as a courtesy to your provider and future clients throughout the service day.
We are taking additional steps to insure client safety. Before treatment, the client fills a health and contact questionnaire, and both client and staff are required to wear a mask, take a temperature test and apply hand sanitizer. Masks are available for our guests at check-in.
Before and after each session, the the therapist thoroughly washes their hands with warm water and soap for at least 20 seconds.